Several groups realigned to report to Customer Office

Posted on Monday, December 1st, 2008 at 2:56 PM EST.

In an effort to achieve and sustain customer satisfaction and delight, company officials announced a number of organizational changes today.

The following organizations are realigned to report to the Customer Office (Quality) and Doug Betts, Chief Customer Officer.

From Manufacturing: Manufacturing Quality

From Global Sourcing: Supplier Quality

From Service & Parts: Service and Program Management

From Product Development: Quality and Reliability Engineering within each Product/Component team; Product Vehicle Engineering/Resident Engineering within each Product/Component team; the Chrysler Development System (CDS); Vehicle Test Evaluation and Proving Grounds Durability; and Stress Laboratory and Durability Testing

Additional details regarding appointments and staffing will be announced at a later date. In the meantime, all other components of the Customer Office will remain unchanged.

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