Oct. 14 Quality open house welcomes employees

Posted on Monday, October 12th, 2009 at 3:04 PM EDT.

On Wednesday, Oct. 14, the company will hold its monthly Product Quality Wave (PQW) meeting in the Auditorium at the Auburn Hills Complex, and employees are encouraged to attend.

From 11 a.m. to 1 p.m., the Customer Satisfaction Team open house will review a number of quality issues and solutions for employees.

“I would like to encourage you, to set aside some time, to attend the open house so that everyone can understand where we are at and where we are going on the road to quality recovery,” Doug Betts, Senior Vice President—Quality, said in a note to employees. “We would also like to have the benefit of your ideas and experiences, as well as to ask for your help in finding or solving the problems which remain.”

This month’s open house will look at base engine and adaptation; check engine light and exhaust systems; paint and exterior systems; body electronics/active and passive safety systems and wiring, charging, battery, cranking and starting. This month’s special topic is “Perceived Quality and Dimensional Control: Use of Perceptron.”

“It will be the quality of our products that create the value to gain profitability in the future,” Betts wrote. “We need your engagement in this effort.”

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